FAQs

  • We offer FREE ONSITE PARKING for all events.

  • The Augusta Civic Center and the City of Augusta is committed to providing a safe and healthy workplace and to promoting the health and well-being of its employees, guests, fans, and citizens. In accordance with Maine State Law, tobacco, cannabis, and nicotine products are prohibited in all inside areas of the Augusta Civic Center.

  • It is the policy of the Augusta Civic Center that firearms and weapons are prohibited inside the venue, except by on-duty law enforcement officers with jurisdiction. Firearms and weapons used for display or educational purposes may be allowed with written permission by the building director. Requests require 30 days advanced notice and written approval by the director or designee in advance of such display.

  • Any event that takes place Monday-Thursday after 5pm, or Friday 5pm through Monday at 7am, or includes alcoholic beverages, will have, at a minimum, ACC event security present. When security is not present, the building will be under the supervision of the building director. Should you require assistance during your visit, please see any staff member.

  • Should an evacuation become necessary, please leave the building using the nearest exit, move away from the building using caution when crossing streets, proceed to POLE 6 in the main parking lot, check in with staff, and remain outside until directions are received from security personnel that it is safe to re-enter the building.

  • The Augusta Civic Center is an ADA compliant venue, however, we encourage guests who require additional accommodations to contact us before the event at 207-626-2405 to ensure that we are aware of, and can meet, the accommodations.

  • Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. The Augusta Civic Center welcomes all service dogs who are under the control of their handler.

  • Administrative Office: Monday-Friday, 8am-4pm excluding holidays observed by the City of Augusta municipal offices.

    Box Office: Monday-Friday, 9am-4pm excluding holidays observed by the City of Augusta

    The City of Augusta observes the following holidays: New Year's Day, Martin Luther King, Jr. Day, Presidents' Day, Patriot's Day, Memorial Day, Juneteenth Day, Independence Day, Labor Day, Columbus Day, Veteran's Day, Thanksgiving Day and Christmas.

  • All items found will be held for thirty (30) days in our security office. Any items not claimed after thirty (30) days will be disposed. The Augusta Civic Center is not liable or responsible for any items left behind, unattended, or unclaimed.

    Contact our security office 207-626-2405

  • Guests are NOT required to show a negative test or proof of vaccination to attend an event. Some events may require ALL guests wear a mask regardless of vaccine status or may require proof of vaccination. Check the specific event requirements or follow us on social media for future show updates.

  • Masks are NOT required but are recommended inside the Augusta Civic Center. Complimentary masks are available to our guests. Some events may require ALL guests wear a mask regardless of vaccine status or may require proof of vaccination. Check the specific event requirements or follow us on social media for future show updates.

  • The Augusta Civic Center is designated as an emergency shelter for the City of Augusta. In the event that there is an emergency, information will be posted on this website and on social media.